Booking conditions

The booking terms & conditions applicable to travelers are:

  • For properties reserved & booked on line, those which appear on the landing page of the property’s Book Now button where reference is made to “Reservation Info”,  “Cancellation Policies”, “Critical Comments” and to their acceptance.
  • For properties reserved & booked upon request, those included in the “Booking Form” which you will be provided with, prior to booking the accommodation.

When you make a booking or make a change of an existing booking or a cancelation of a booking you guarantee that you have the authority to do so on behalf of your group (“occupants”). If you wish to make a change or a cancelation to your confirmed booking, you must notify us by way of scanned letter through email signed by the group leader. Such notification will take effect on the first working day we receive this during the hours of 10am to 5.30pm Greek time. If you decide to make a change we shall make every attempt to meet your request, but cannot guarantee compliance with such requests. Any changes will take the form of new booking and may result to additional charges if the new arrangements are more expensive. Where we can meet a change request, changes may be subject to payment of an administration fees plus additional costs as a result of applicable rate changes plus any costs or charges incurred or imposed by the accomodation principal and any of our service providers. Changes of occupants names will not be treated as a change. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. Except for a change of name and reduction in the number of occupants, any changes you make will be treated as a cancellation. Travelers should note that besides the booking terms & conditions accepted at time of booking, accomodation principals may impose additional conditions on other matters pertaining to their stay which will also apply.

Price & availability are provided to us by the accomodation suppliers and may in exceptional circumstances be out of date (eg. another booking may have been accepted for the same accomodation by an on-line booking engine whilst yours was in the process of being confirmed). In such exceptional circumstances we reserve the right to cancel confirmed bookings within 24 hours of confirmation and immediately provide you with a full refund of any amounts paid to us; we will not be held liable for any additional cancellation charges or refunds of other monies paid in relation to your travel arrangements. We also rely on third parties to promote auxiliary services. However do not sell these services or any prearranged combinations of such services. If you wish to buy auxiliary services, we can on your behalf contact service providers and arrange for those services to be provided. We are not responsible for yours or the occupants’ third party liability and medical repatriation insurances, we do not offer such insurances and shall not be held liable for the absence of such insurances. However we strongly advise that you take out a policy of insurance in order to cover you and the occupants against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses.

The booking terms & conditions applicable to agents (B2B) are those included in the B2B platform and (where applicable) those agreed between the parties in writing.

Use of this website

Access to this website is conditional on your agreement that all information contained in it and all matters or disputes which arise between you and us shall be settled by the courts of the country where the property is located. No promises and/or representations of any kind, express or implied, are given as to the accuracy of any of the information contained on this website or as to the nature, standard, suitability or otherwise of any services promoted by us or offered through us. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential or other) which may arise as a result, directly or indirectly, from the use of any of the information or material contained in this website and/or use of or access to any other information or material via web links from this site or any inability to access or use this website. These exclusions of liability apply only to the extent permitted by law and, except for information or material accessed via websites or supplied by an identified third party or service providers, where consistent with our applicable booking conditions. If any of these exclusions, in whole or part, is found to be unlawful, void or for any other reason unenforceable, that exclusion or part of the exclusion shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) of the exclusion(s) in question. Without prejudice to the foregoing provisions, we are entitled to the benefit of any applicable exclusions and/or limitations of liability permitted by the laws of any country found to be applicable to the information shown on this website and/or any services offered by us, through us or on our behalf. All products promoted on this website are subject to availability. The information and/or prices shown on this website are updated from time to time and therefore may have changed by the time you decide to purchase the promoted services. We make every effort to ensure the accuracy of all such information and prices but regrettably errors do occasionally occur. You must therefore ensure you check all details of your chosen accommodation before signing a contract. Through this website you may be able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. The copyright in the material contained on this website belongs to us or its Licensors. The material may only be used for that person’s own personal use for non commercial purposes.